At Essential StaffCARE, Essential StaffCARE (ESC) is the largest provider of healthcare benefits to the staffing industry, serving over 2,500 staffing company clients and enrolling over 500,000 temporary employees annually. ESC conducts operations on the industry’s only Staffing Specific Administrative Platform, featuring turn-key implementation, communication, enrollment, and administrative programs designed for staffing.
ESC’s key product is a voluntary, Fixed Indemnity plan, designed to affordably support the day-to-day medical needs of the average hourly worker. We also offer ancillaries like Dental, Vision, Term Life, Short-term Disability, and low-cost, ACA-compliant solutions. Our benefits are proven to not only keep employees healthy, but improve retention and reduce turnover.
ESC’s healthcare and electronic enrollment solutions have onboarding and payroll integration capabilities, simplifying benefit administration and streamlining the enrollment process. Our proprietary enrollment platform, ePortal, ensures efficient enrollment with an intuitive dashboard, easy-to-understand product descriptions, mobile-friendly onboarding enrollment tool, and best-in-class activity reporting capabilities. Staffing companies using ePortal’s automated system experience employee engagement that is four times greater than other platforms that were not built specific to staffing.
ESC maintains a Net Promoter Score (NPS) of 77.7, more than tripling the Health Insurance Industry Average NPS, and classifying our customer service as “World Class”. In 2022 and 2023, ESC received the Best of Insurance® Award, a national client satisfaction recognition for providing superior service.